FREQUENTLY ASKED QUESTIONS
Got a question? I might just have the answer below, or drop me a line via my contact page.
- WHAT IS THE BOOKING FEE?
The booking fee is a non-refundable deposit that is then deducted from your wedding package. The deposit of $500 is due at the time of booking, as well as your signed wedding contract, to secure your wedding date.
- DO YOU EDIT THE IMAGES?
I edit all images for closed eyes or weird expressions. I also correct colour and exposure. Your Hi-Res images are jpg printables without watermark and are large enough for wall portraits. Album images may receive extra retouching at Lou's discretion.
- WHEN DO I RECEIVE MY WEDDING PACKAGE?
We will make an appointment for the two of you to come and view your images in my boutique studio, after your honeymoon. Here you will receive your Hi-Res digital images. You will also select images to go with any other products from your package and view your proof wedding album. Your wedding album and other products then take up to 8 weeks from your approval. Your highlight wedding gallery will be uploaded to Facebook one week after your viewing appointment.
- CAN I CREATE MY OWN PACKAGE?
We can custom-design a collection to suit your individual needs and budget. Call me on 0422 932 481, or email me at email@example.com for a quote.
- WHERE DO YOU TRAVEL TO?
All of my packages include travel from Gympie to Sunshine Coast to Bribie Island and Brisbane. Outside of these areas incur a surcharge. If you are interested in me shooting your interstate or overseas wedding, I can quote on the extra charge.
- HOW MANY HI-RES FILES DO I GET AND CAN I PRINT FROM THEM?
You'll receive all the edited images I take on your wedding day. It varies but it can be between 300-700. Complimentary engagement photo shoots include 1 6x4 inch save the date digital file and 6 Facebook images.
- COMPLIMENTARY ENGAGEMENT PHOTOSHOOT?
Your engagement photo shoot is complimentary with the Passion or Desire collections. If you cannot make the time for this session or you do not wish to have it, it will be forfeited and cannot be redeemed for cash or discounts on your package or any other goods and services. Engagement photo shoots are to be taken in Caloundra & surrounding areas on any weekday afternoon. You can also add an engagement photoshoot to a one of my other collections.
- HOW DO I BOOK?
Please call me on 0422 932 481 or email me at firstname.lastname@example.org to confirm your wedding date is still available. Once confirmed, you will receive a booking form and contract. Please note that I cannot hold your wedding date without the deposit paid and the booking form and contract signed.
- WHY SHOULD I HAVE A WEDDING ALBUM?
I am a huge fan of wedding albums. I love to flip through them and reminisce , it's just not the same sitting at your computer or tablet to view them. And let's face it, we all have the best intentions of creating our own album, but do we? Album Registry have put together a clever short clip which you might find amusing.